Privacy Policy
Last updated: January 2024 | Effective date: January 15, 2024
1. Introduction
Bite ("Company," "we," "us," or "our") operates the website and supplement catalog located at bite.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information in connection with our services.
2. Information We Collect
We may collect information about you in a variety of ways:
- Contact Form Information: When you submit the contact form, we collect your name, email address, and message content for the sole purpose of responding to your inquiry.
- Cookie and Tracking Data: We collect information through cookies and similar technologies to understand how you interact with our Site, analyze traffic patterns, and improve user experience.
- Technical Information: We automatically collect certain technical information such as IP address, browser type, operating system, and pages visited.
3. How We Use Your Information
Information collected through our Site is used for the following purposes:
- Responding to your inquiries submitted through the contact form
- Analyzing Site usage to improve functionality and user experience
- Maintaining security and preventing fraudulent activity
- Complying with legal obligations under Indonesian Law No. 8 of 1997 concerning Data Protection
4. Data Storage and Retention
Contact form submissions are not stored in our database. Information collected through the contact form is used solely to respond to your message and is not retained after the response is sent. Analytical data and cookie information are retained for up to 12 months to analyze Site trends and improve performance.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Information submitted through our contact form is used only by our team to respond to your inquiry. We do not share your data with external service providers or partners.
6. Cookies and Tracking Technologies
Our Site uses cookies to enhance your browsing experience. Cookies are small files placed on your device to store preferences and track usage patterns. You may disable cookies in your browser settings, though this may affect Site functionality. We implement Consent Mode v2 to allow you to manage cookie preferences.
7. Your Rights
Under Indonesian data protection regulations, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Withdraw consent for data processing at any time
To exercise these rights, contact us at [email protected] with your request details.
8. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any site you visit through links from our Site.
10. International Data Transfer
Your information is collected and processed in Indonesia in accordance with local regulations. If you access our Site from outside Indonesia, you consent to the collection and processing of your information under Indonesian law.
11. Children's Privacy
Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete such information promptly.
12. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting to the Site. Your continued use of the Site following the posting of revised terms means you accept and agree to the changes.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
- Email: [email protected]
- Address: Jl. Sunset Road No.58, Kuta 80361, Bali, Indonesia
- Phone: +62 361 729 5418